Privacy Policy for Luxe Dental Clinic
Last updated: 23 October 2026
This policy explains what personal information Luxe Dental Clinic collects when you use this website (www.luxedentalcentre.com), contact us or visit the clinic, how we use it, and the choices you have.
Who we are
Luxe Dental Clinic, No 3, 76A, Second Floor, Radha Mohan Street, Periyar Nagar, Velachery, Chennai 600042, Tamil Nadu, India. The clinic was founded by Dr. R. Sivaranjani, MDS (Periodontics).
Phone and WhatsApp: +91 99977 97777. Email: luxe.dental@outlook.com.
We are responsible for the personal information described here. We handle it in line with Indian law, including the Information Technology Act, 2000 and its rules on sensitive personal data, and the Digital Personal Data Protection Act, 2023 as its provisions come into force.
What we collect
When you call, WhatsApp or email us
We receive the details you choose to share, such as your name, phone number, email address, the reason for your visit and the appointment time you would like. If you send photos or reports, we use them only to advise you and plan your care.
When you visit the clinic
To treat you safely, we keep a dental record. It may include your contact details, age, medical history, medicines and allergies, examination findings, X-rays, intraoral scans, clinical photos, treatment plans, consent forms, estimates and payment records. Health information is sensitive, and we treat it with extra care.
When you use this website
- Blog comments: if you leave a comment on a blog post, we receive the name, email address and (optional) website you enter, your comment, and your IP address and browser details, which WordPress stores to help detect spam. Your email address is not published.
- Analytics: we use Google Analytics to understand how visitors use the site, for example which pages are viewed, the type of device and browser, the approximate location (city level) and how visitors found us. It uses cookies. We use these reports to improve the site, not to identify you.
- Maps and videos: some pages show an embedded Google map, and some blog posts show a YouTube video in YouTube’s privacy-enhanced mode. Google may set cookies or collect data when these load or when you use them, under Google’s privacy policy.
- WhatsApp and call buttons: these open WhatsApp or your phone’s dialler. A message you send through WhatsApp is also handled under WhatsApp’s own terms and privacy policy.
- Server logs: our web host records technical details such as IP address, browser and the pages requested, to keep the site secure and working.
The website has no patient login, no booking form and no online payments.
How we use your information
- To answer your questions and to arrange or change appointments.
- To examine, diagnose and treat you, and to follow up on your care.
- To give you written estimates, bills and receipts.
- To keep the records required by law and by professional rules for dentists.
- To keep this website secure and to see which pages are useful, so we can improve them.
We do not sell your personal information, and we do not use your health information for advertising. We will send you offers or newsletters only if you have agreed to receive them.
Who we share it with
We keep your information confidential and share only what is needed:
- With others involved in your treatment, for example a dental laboratory that makes a crown, bridge, denture or aligners for you, or a diagnostic centre or specialist we refer you to.
- With service providers that help us run the clinic and this website, such as our web host and our email, messaging and Google services. They may use it only to provide their service to us.
- When the law requires it, for example a valid request from a court or a government authority, or to protect someone’s life or safety in an emergency.
- With anyone else only with your consent.
Some of these providers store data on servers outside India.
How long we keep it
- Dental records: for as long as needed for your care and for as long as the law and professional rules require.
- Enquiries and messages: only as long as needed to deal with them and to keep track of your appointments.
- Blog comments: while the comment is shown on the site, or until you ask us to remove it.
- Analytics data: Google keeps it for the limited period set in our Google Analytics account.
How we protect it
Access to patient records is limited to the clinic team who need it for your care, and this website uses an encrypted (HTTPS) connection. No method of storing or sending information is completely secure, but we take reasonable steps to protect it.
Your choices and rights
You can ask us to:
- tell you what personal information we hold about you, or give you a copy;
- correct or update it;
- delete information we no longer need (some dental records must be kept by law);
- stop contacting you about anything other than your treatment;
- withdraw consent you gave earlier (this does not affect what we did before you withdrew it);
- accept a person you nominate to make these requests for you if you are unable to.
To make a request, call or WhatsApp +91 99977 97777, email luxe.dental@outlook.com, or ask at the clinic. We may need to confirm who you are before we act on a request.
Cookies: you can block or delete cookies in your browser settings, and this website still works without them. You can also opt out of Google Analytics on all websites with Google’s opt-out browser add-on.
Children
We see children at the clinic. For patients under 18, a parent or guardian gives the information and consent, and can make the requests above on the child’s behalf.
Questions and complaints
If you have a question or a complaint about how we handle your information, contact us at Luxe Dental Clinic, No 3, 76A, Second Floor, Radha Mohan Street, Periyar Nagar, Velachery, Chennai 600042, on +91 99977 97777 or at luxe.dental@outlook.com. We will reply as soon as we can, and within one month.
Changes to this policy
We will update this page if the way we handle personal information changes, and change the date at the top.
